Would never recommend flysafair even to my worst enemy

I booked a flight ✈️ online using Ozow 12:12 on the price of the flight was R1669 and I recorded proof of payment from my bank, when I tried to check in it showed my flight was cancelled even though . I tried all means necessary to contact flysafair even called them waited for over 18 min and decided to do call back (which I never received until now) . I get to Lanseria I am told that the flight. The flight was cancelled and payment is not reflecting in their site which means the flight can not be re instated

Now I am told I have to make a new payment to get a seat in the flight to Cape Town, now I have to pay R2119.82 mind you the R1669 was never reversed back to me , lady even told me its a issue flysafair is aware about I am not a first case on this issue. Even though I produced proof of payment I had to find ways to get money to make payment since it was the last flight to Cape Town

Flysafair ****med me and I had to pay +/- R500 extra when the fault wasn’t in my side , actually not a first time having bad experience with flysafair worst airline ever . When Mango and Kulula were still operating the airline operation was good, flysafair is exploiting customer rights and mine were violated

Actual fact even the one they don’t deserve they are on the negatives