TE
Tasmin E

1 reviews | Active since Dec 2020

16 Sept 2024, 13:13

Worst Travel Experience Ever

I have traveled with the EXACT same amount of luggage the past week — flights included FLYSAFAIR flights, no issues WHAT SO EVER….

Your staff at OR Thambo is EXTREMELY RUDE & ARROGANT …..

That is not even the words to describe them.

I was in hysterical tears after the way they treated me (EMBARRASSING much, thanks FLYSAFAIR) and believe me that takes ALOT to get me in tears…..

AFTER that my glass water bottel broke on the floor and CUT MY HAND while I was trying to pick up the glass AND sort out my hand luggage …. ALONE —— FLYSAFAIR staff standing and watching , no assistance at all…..

They just refuse to give my boarding pass

hand bleeding….. STILL NO ASSISTANCE

Just refuse to give my boarding pass…..

I asked the staff suggestions and help as to how I am going to get home after to safety….

They just REFUSE to book my bags in

BECAUSE I SAID I AM NOT BOOKING IN MY HAND LUGGAGE BAGS because it MAY NOT LEAVE MY SIGHT….. It’s my freakin HAND LUGGAGE….

Since when may you not have water bottel in your hand because that counts as HAND LUGGAGE ….. Since when does a Teddy count as hand luggage ……

After I told them I have EXTREMELY CONFIDENTIAL dockets in my hand luggage — I CANNOT BOOK IT IN, I DID PAY FOR EXTRA LUGGAGE….

My hand luggage MAY NOT LEAVE MY SIGHT…. The RUDER they became….

I even offered they can book in my handbag, after I paid for extra luggage…. CAN YOU ACTUALLY BELIEVE THEY WERE GOING TO BOOK IN MY HANDBAG WHERE THE BIG BAGS ARE….

Your staff REFUSED TO ASSIST ME IN ANY WAY, they are so rude arrogant and FLYSAFAIR staff ALSO caused that I nearly missed my flight too !!!!!!!!!!!

In this whole COMMOTION…. Just trying to get on my FLYSAFAIR plane….

My bank card broke, my license got lost and so I can continue….. Thanks FLYSAFAIR for the WORST FLIGHT EXPERIENCE ….

THIS ALL ——- after I EXPLAINED to them that I just want to get home to safety as I had to appear in Court to protect myself after an incident happened to me …..

AND THEY JUST CONTINUED WITH THEIR EXTREMELY RUDE ATTITUDE REFUSING TO GIVE MY BOARDING PASS…

I had to book in my VANITY CASE & make up as extra baggage —— My stuff in not cheap HAVE YOU EVER???

WORST TRAVEL EXPERIENCE with @flysafair

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