VV
Vickie V

1 reviews | Active since Nov 2020

16 Nov 2020, 16:42

WORST SERVICE RECIEVED

I am extremely disappointed in this airline. I was suppose to leave the Thursday 8:20 and the flight was delayed to 23:00 when the time came to depart they did not even update us on the further delay which happened. We only left 2:30 in the Morning, so the flight was delayed by 6 hours, no assistance form the staff was offered and the situation was dealt with very unprofessionally. We were not even offered transport when we arrived in Cape Town in Curfew time and most of us had to figure oiut something on our own. I mailed them before this review to see what there response is and I still have not received any response from FLYsafair. I phoned in and they say the boarding pass says the flight left the right time, so Flysafair does not even know afterwards the flight was delayed by more than 6 hours. This is the worse service I have received from any airline. I will be sharing this to all my friends and family as I tried letting Flysafair respond to me directly but have not heard anything.

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