Worst customer service in the world from Flysafair

On Monday 9/1/23 I arrived at PE airport at 09h55. I was refused checking in for a 10h20 flight. There was a suitcase on the checking scale and I heard the lady say there were 2 more cases coming in for loading. She could VERY EASILY have added mine as well. Her attitude was very stinky. I was furious and went to the Flysafair desk at the airport and was told the next flight was mid-afternoon. I went off to call booking.com through whom I had booked, to see if I could change airlines on my ticket option. It took really long and I had to try several times before getting through to their call centre in India. They said no, so I went back to Flysafair. The lady behind the counter said that because I didn't change the flight within one hour, I had missed the chance. I LOST THE TICKET I HAD TO BUY A NEW ONE (not with them!!!) THIS IS THE MOST DISGUSTINGLY CUSTOMER UNFRIENDLY BEHAVIOUR I HAVE EVER COME ACROSS I WILL NEVER BOOK WITH FLYSAFAIR AGAIN.

FURIOUS EX-CUSTOMER