SS
Serena S

1 reviews | Active since Jan 2026

01 Jan 2026, 20:06

Worst customer service.

I had a flight on the 30th of Dec. The addendants were the most unhelpful. We missed the check in luggage time by 5 mins and they refused to help us get onto the flight. We were asked to go to the desk and the addendant there were eve worse. The bags could have been sky checked but rather she made us pay a further R1000 to get onto another flight the next day! It was unnecessary expense and such unprofessional assistance. Flysafair has no consideration for the customers, it's more of a money making scheme.

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