Worst airline, utterly disappointed.

Good day,

I wish I come with better feedback to give to you, but unfortunately today's will be utterly negative.

I was on a flight from JHB to CPT on the 5th of February (Flight FA214) and the team of flight attendants were fantastic for the most part.

One particular lady, stood out though.

When passing through with te cart, I enquired on the fresh sandwiches that advertised. Upon asking I received the answer "oh, we're very low on stock" with a nonchalant tone.

I nodded in understanding and requested a ****in. A very lucky lady I suppose, next to me, also enquired on the same sandwiches.

The flight attendant smiled and asked her "what flavour?" And continued to give her the sandwiches.

I would like to know how do they vet, on who may get food and who doesn't qualify? I am a paying customer, exactly the same as the lady next to me.

I am left to make my own bitter assumptions on who they think gets food and who doesn't.

I am deeply unhappy with how I was treated, we are a massive company who specializes all over the continent and they will be deeply bothered when hearing about this.

I grew up flying with your airline, but I will never set foot on there again.

I have made an attempt on sending you this feedback to your "feedback email account" that you joyfully motivate we do after a flight, but I still haven't received a response.

So do you, like your customers on the plane, choose who gets feedback and who doesn't?

Extremely poor service.