WORST airline in the WORLD!!!

On Friday 27 October myself and my sister in-law was supposed to fly to Cape Town for a family function with Flysafair. Due to traffic restraints we were 8 minutes late for the check in and was refused to get our boarding passes to get onto the plane (boarding hasn’t even started by this time) and was told "not our problem as this is the rules" and I can understand following the rules. We were directed to the Flysafair counter for more information, where they told us there is a flight in 3 hours but we will need to pay and additional R4000,00 to get onto that flight... are you kidding me, the penalty is only R300 but we have to cover the difference in price and as it is 3 hours before the flight the flight is super expensive, where is the customer service where by the service provider wants to look after their clients? Why could we not wait on the airport, see if the next flight is full and then if there is space available let us fly to Cape Town that we have already paid R1700,00 per person for? Not with Flysafair, this was the perfect opportunity to milk us for an additional R4000,00 to catch the next flight, we finally ended up paying R3500,00 to fly the next day from OR Tambo and this excludes the Uber fees. WORST AIRLINE IN THE WORLD!!!!!