DL
DAVID L

1 reviews | Active since Apr 2012

14 Jun 2024, 13:29

Why Must Customer's Always Loose ?

As a Discovery Vitality member its very unsatisfactory that procedures are not in place to facilitate my vitality discounts when having to change a ticket .

FlySafair are sadly not interested in client's views at all and in fact that make it totally impossible to talk to anyone about a problem . One gets a standardised response to a WhatsApp question ….. .that is not on !!!

Demand at the moment is larger than supply and so Airlines are arrogant and don’t give a dam about the customer .

But economies can change very quickly and these same arrogant people will be begging for out business and staff will be out of jobs! It’s happened many times before and will happen again .

They need another serious wake up call !!!!

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