What a DISSAPOINTMENT!

Our flights were cancelled without any warning and not even with a 24 hour notice. I am extremely upset about this. No other communication was given to me whatsoever. I was told at the Flysafair kiosk at OR Thambo that I should have arrived earlier to be put on an earlier flight. How was I supposed to know that?????? I do not want vouchers from Safair because I did not pay you in vouchers, I paid with cash. I want my money back from you. I booked another flight on Lift so that I could get to my family. Who is going to refund that? It is seriously irritating talking to a machine and not a person.

Your Airline is a great disappointment to me!