1 reviews | Active since Jul 2013
Unpleasant experience
Terrible experience , took a return flight from Jhb to Durban on 18 January 2026, First got body searched and even had to take my shoes off quite embarrassing at OR Tambo ,then was asked 4 times for my air ticket and Id/ Passport by FlySafair staff (quite an overkill ) and my partner with a recent knee operation had to mount the steep stairs up and down to board the plane , no assistance offered - We however took it all in good stride but will in future only consider Safair as a last resort - Improve your service by teaching your flight staff not to overdo things , start representing South Africa as the rainbow nation that we are by presenting opportunities to all ethnic groups on percentage basis ( as you are also the proud sponsor of our Rugby and Cricket which is for all South Africans ? ) and treat your passengers with a little bit more respect as opposed to be running around and act all important almost leaving passengers with an "inferior complex " during the experience.
