Unacceptable experience FlysaFair

Beyond disappointed with our FlysaFair experience on the 12th of April 2026 departing Kink Shaka to Johannesburg at 20.15pm .

The flight was delayed for technical issues, with very little to no communication to the passengers. There was no expected ETA for onboarding another flight. All while traveling with my 6 year old.

By the time we were informed all shops and amenities we closed inside and outside the airport. This made it difficult to get food or water.

FlysaFair also didn't even offer its passengers water while we waited let alone meal vouchers. To top it up when we finally boarded at around 12am, the food trolley was going around for the passengers to still purchase instead of offering us food and water for the huge inconvenience caused.

This was a very stressful, very exhausting and completely unacceptable experience. Only to get home by 3am from sitting at the airport from 7pm.

What does FlysaFair have to say about this.

Feedback on this will be highly appreciated