ZC
Zoe C

1 reviews | Active since May 2021

24 May 2021, 15:11

****ty Service

I missed my plane because nobody bothered to even look at look at my ticketon Saturday 22 May in East London. There was a ***** lodged in my laptop bag and that caused a bit of a delay but normal bording passengers where standing just outside from the point through the boarding door. The assistant didn't even want to look at my ticket which had priority circled on my ticket. The entire staff just stood there and actually turned their backs at means waited for all the passengers to board then proceeded to turn back to me and tell me that the only place I can get help is ticket sales.

Ended up paying R560 to get another flight in two days time. So today I found out that those staff members could have helped me if they had bothered to look at my ticket especially because if the priorty boarding.

The staff are very arrogant t and smug, you definitely lost my business.

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