Title: FlySafair ripped my bag open, my belongings gone — and they don’t care!

I am furious with FlySafair. My check-in bag, worth R2,500, came back ripped wide open and torn apart after my flight — and several of my belongings were gone.

It’s been nearly two months of constant delays, excuses, and being ignored. After all that, FlySafair decided my entire loss — the bag and the ****** items — is only worth R500. That is an insult.

Instead of taking responsibility, they’ve tried to blame a “third-party handler.” That’s absurd. I handed my luggage directly to FlySafair, and it was their job to return it safely. My property was in their care, and it came back completely destroyed.

What makes this worse is that I’m flying overseas in a month, and now I have to spend my own money to replace a bag that FlySafair ripped to shreds. Not only did I lose personal items, but now I’m out of pocket again because of their negligence.

This airline has shown zero accountability, zero care, and zero respect for its passengers. I’ve never experienced such poor service and such blatant avoidance of responsibility. If you value your belongings and peace of mind, do not fly with FlySafair. Once they have your bag, you have no guarantee it’ll come back in one piece — or even with your things still inside.