"The worst service ever"

I used Flysafair Sunday 30th Sept from CPT to JHB first of all the lady that checked me in had a very bad attitude. When I arrived in JHB 30th Sept @ 15h15 our luggage had been delayed. They informed us to collect our luggage at 7pm, I had gone back to the airport travelled all the way back from JHB south waited until 10pm for my luggage and only received 1 bag. I have not received my other bag up until today 5 Oct and absolutely no one has bothered to go the extra mile or to contact me back or to even try and find my bag.

I honestly feel the lady that had given me attitude was in on this. I am going to make a case to prevent this from happening to someone else.

I am extremely frustrated and a very very unhappy customer.