MH
Mark H
1 reviews | Active since Dec 2024
17 Dec 2024, 10:58
The cheap ticket comes with a free don't care attitude.
A month ago we book tickets to fly from JHB to PE as part of an international trip from Australia to South Africa. After concluding the booking we received a tax invoice and believed everything was set. Excited, we land at O.R.Tambo and go to check in only to find that the booking was canceled 60 minutes after we received the email due to payment issues. There was no communication or email indicating that there was a problem from SAFAIR. So after speaking to sales desk at the airport, the only response from the agent is that it's not their problem and I should speak to another airline. I ended up spending R14000.00 to fly the next day because SAFAIR can't communicate and don't care.
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