Terrible, *********, appalling, shocking, horrific company - FlySAFair

*********, shocking service. The review should be Zero.

• ignore customer queries and complaints even if you sent constant email follow ups watsapps or calls. • everything is disabled at this time allegedly due to covid but they can advertise and take booking now - despite not processing refunds from 2/3 months ago. • will break promises. Even the ceo indicated people will be refunded via press either they can have a voucher for another date and if that doesn’t work a cash refund. Yet nothing happens after 100 follow ups. They keep on promising convert to a voucher then at a later date will give refunds to who needs them.... so when???????..... how long does it take?????????????...... • legally this is undue enrichment and it is a crime - they are not allowed to hold monies when they cancelled the flights due to extreme circumstances force majeure - they cancelled we booked for a particular date now we request a refund NOT another date!!!!! • I can only image customer service in other aspects considering how they handle these important issues. • customers should never book with them. • those who have not been refunded should pursue and not accept their position of IGNORING the issue away!!!! • notice even here - they don’t care don’t respond???!!!!!