Terrible airline

Terrible online app and Terrible service. Went onto the online app to make a change to a flight, was R600 to change the flight and I did a credit card payment pressed pay and it didn't show payment was done and did it again and was charged twice but still didn't show flight changed.

Called Flysafair confirmed that the flight didn't change but payment was made twice. Was on call with someone from Flysafair and mentioned the flight needed to be at 8.30 on multiple occasions and got at flight change on the app for 21.05. Person put me on hold for a long time eventually the line just went dead. Called Flysafair again spoke to another agent and she confirmed flight had been changed to 21.05 which I said wasn't correct. That agent then put me on hold and at the same time the intial guy called and put them on a conference call but when I put down on the 2nd agent both calls dropped.

In the meantime the flight had finally been changed to 8.30 but requested a payment again for R300.

I eventually paid R1500 for a change of flight that should of cost R600 and now Flysafair only wants to refund the R600.

Terrible service and blaming me for making a change when I booked the flight for 8.30 and never changed on the app.