Suitcase tampering

I flew FlySafair Dec 29, 2022 from Port Elizabeth to Johannesburg (FA233) My suitcase was cable tied on departure but on arrival at OR Tambo I noticed my bag no longer had cable ties. When I got home I noticed by black KWay jacket had been ****** out my suitcase. I informed the airline via the FlySafair app but 3 days later have still not heard a word from them Very dissatisfied with their customer service.