Story with the flights booking at Flysafair
<p>I made a booking online, paid at pick and pay! I received an sms confirming the booking and that it will be send via email! I never received an email! This was on the 5th September. On the 10th I send an email via the website to ask about the confirmation but until today I got no response. </p> <p>So earlier today I phone to enquire and I'm told I made wrong departures and destination choices, so I ask for the changes to be made and I'm told it will cost me about R600 but it ended being R7000 then down to R5000 which is more than the 100% of the booking fee that I paid!</p> <p> </p> <p>the gentleman on the call center then said since the email didn't come through he will take the matter to IT and maybe we can resolve the issue tomorrow morning. We supposed to fly on the 16th! I'm so stressed right now, considering I don't have the additional 5000 and I'm told I cannot cancel the booking so I stand to loose R6500 if I cannot pay the additional cost, inclusive of the car hire and hotel accommodations and the 4300 which I paid for the flights!</p>