Stay away from FlySafair. Extremely bad customer service. The warning from friends and family are 100% valid. Stay Away and don't give them the benefit-of-the-doubt.

I booked a trip from Jhb to Cape Town and the corresponding return flight. I missed my trip to CPT by 5 mins. I made a change to that flight for a later time and paid the penalty for changing the time to 2 hours later. FlySafair went and cancelled the return flight, which I did not modify. I tried to check in on the return flight a day before and it was nowhere to be found. FlySafair did not notify me that they had cancelled my return flight. I called to find out the issue, they say I cancelled the return flight myself. Which is totally untrue. They charged me R600 to reinstate that flight. They called me and said they had footage of me at the airport cancelling my flight on their website.