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ayesha B

1 reviews | Active since Nov 2020

23 Jun 2021, 11:47

Shame on you Flysafair!

I WISH THERE WAS A RATING LOWER THAN TERRIBLE.

Three of us - me, my husband and grand daughter - Booked a flight and accommodation to Durban for Friday the 25th June 2021, return Sunday the 27th June 2021 to celebrate the child's 15th birthday. Everything was paid for on the 4th of June 2021 already.

Unfortunately my husband got the Covid virus and my grand daughter and I are in isolation. We sent Flysafair the medical certificate as prove that my husband is positive. Yet Flysafair refuse to give us a voucher to fly at a later date. What has this world come to? Profits before lives!!?? So do we get on the plane and infect everybody else?

We're not cancelling and asking for a refund - we merely want to postpone until we're cleared and get a clean bill of health. The accommodation at Oyster box (also confirmed and paid for) had no problem postponing and allowing us to come at a later stage.

Why can't Flysafair put their greed aside and think about human lives

I'm totally disgusted at Flysafair!!!

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