Safair.Flight indefinitely delayed

Having a monopoly in terms of flight from and to Lanseria is not good for the consumers. Based on this, Safair’s complacency and a disregard to customer service is increasing at an alarming rate. Competition is good for business as this will ensure customers will have a choice in terms of airlines. The owners of Lanseria should consider reviewing the contract with Safair or alternatively have other airlines operating from Lanseria Lack of communication from the Cabin Crew and Pilots demonstrates the level of customer centricity that Safair subscribes to