Safair money making scheme

I went online yesterday morning to book a flight for my boyfriend, for Sunday the 25th of February 2018 at around 15:50. When the booking confirmation came through it incorrectly reflected the 19th of February 2018. I immediately phoned the airline and spoke to a call centre agent, Tatun Booysen, and then Rishen Rambarun (Team Manager) (Reference no for call: ********** 224), both of whom advised me that I have to pay in (first R1700 and then) R1400 to amend the flight. This is utterly ridiculous as I absolutely did not book the 19th of February at all. I have a work colleague who assisted me with the booking, and is willing to make an affidavit to confirm this fact. As your incorrect booking is an entire week earlier than what I require it, I have absolutely NO use for it. I should most certainly NOT be made to pay for your system’s error, a fact which I am certain your IT department will be able to confirm. Kindly assist with resolving this matter urgently. I will be sharing this on all social media and various other platforms available to me to ensure a speedy resolution.