1 reviews | Active since Feb 2015
Safair close down there service.
Poor, appalling service and disregard of their clients.<br> <br> Flysafair should just close down for business as they don't have an idea on how the make and keep customers happy.<br> We were late for our flight and called the customer care to check us in, customer care lady then said she couldn't't check us in and we had to rush to the airport to check in which we did, we got there 30 minutes before flight departed.<br> To our horror we found and gentlemen eating at the check-in desk, who we had to wait for the finish HIS MIDDAY SNACK, we were told the checking- in is closed 10 minutes ago and we had to wait for the next flight 2 HOURS LATER AND WE HAD TO PAY R200.00 EXTRA, which we agreed to do, then we were to go away with no regard of us trying to make sure we could get the next flight as seats where available. <br> We are told to come back in an hour to pay for the seat as we are put on stand-by without anything recorded or our names taken down. <br> An hour later we go back to the FlySafair CPT help-desk to find a queue of more unhappy customers who's flight is cancelled due to a faulty plane. We are then sent back to the check-in point to check if seats are still available (IN THIS MODERN ERA)
