SAFAIR BAD SERVICE

Hello Peter

BAD SERVICE FROM SAFAIR.

I bought a ticket from SAFAIR..jhb to PE on Friday after 3pm. The flight was for 5pm. Got to airport after 4pm..said I'm too late.

I had to pay extra R400 and sleep at the airport for the Saturday 11:20am flight. Two plane breakdowns for Saturday later..given pizza voucher I could not use..moslem.

SAFAIR **** about the vouchers as halaal friendly. SAFAIR then said go to the ticket counters for flight refunds or wait for a 3rd possible plane.

When I got to ticket counter, was told policy means its an application refund request..takes 21 days no guarantees.

SAFAIR no excuses no apologies no nothing!! Its now Sunday, had to get accommodation again plus money for a new ticket.

NEVER AGAIN WITH SAFAIR!! WORST AIRLINE SERVICE!!

Salie ********** 584