1 reviews | Active since May 2016

24 Apr 2025, 16:12

Rip-off

6 x of us booked on FlySafair (way in advance) to attend a function in Cape Town in May. We received email notification on Tuesday 22nd that our flight time has been automatically changed to a later time for operational reasons. In order to change our booking to make the function in CT on time, each of us would be required to pay in R500 each. The only option of a free change is ridiculously early in the morning on the same day. We all feel that it is completely unacceptable that we have to pay in additional money after making all these arrangements to attend a function on time and after paying and booking for a specific time to arrive in CT. FlySafair should NOT be charging us to change the time of the flight to one that is suitable for us as that it just a complete rip-off. They have changed our original time so to charge us an extra R3000 is unconscionable.

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