Repeated Shocking Service

They credited my bank account without my authority and when I tried to rectify this by calling them their Call Centre did not pick up the call. I emailed them and received no reply (now 3 weeks). I used their Whatsapp service - still no reply after 3 weeks. Then I receive a corny email asking "How Was Our Service" - I took my time to reply which they responded to be email. THEY ASKED ME THEN TO CALL THEM AS THE CALL CENTRE CANNOT MAKE OUTGOING CALLS. Safair - you have lost it.