1 reviews | Active since Feb 2014
Refuse to honour online bag check-in
This morning of 4 April 2015, I checked in a bag online for FlySafair, payment due was R150. I tried to pay but online payment failed to FlySafair failed again. When I arrived at the check in counter for FlySafair, they demanded a R250 payment for checking in the 8kg bag. According to adverti*****ts and previous experience, an online checking qualifies for payment of R150 only and FlySafair exploited the unfair advantage in their broken system this time. Flying from JHB to PE (FA 2310) was R150 only, but the same bag through the same procedures from PE to JHB (FA2307) was demanded at R250! What an utter waste and disgusting daylight roberry!<br> In future I will most definitely consider using Kulula or Mango when they cost more because there is no hidden, incorrect costs that are forced to be paid. FlySafair did not earn my loyalty today and won't likely get a chance again.
