Refund Ticket: SAFAA *** - JJ Diedericks

The following reference numbers bears reference to this message:<br> Masterpolicy - ZABOTA 03441<br> Booking ***<br> ***<br> <br> My name is Ben Diedericks and I purchased an on-line flight ticket for my brother JJ Diedericks.<br> Due to unforeseen circumstances beyond our control I had to request that SAFAIR cancel this flight ticket and refund the cost to my credit card.<br> The unforeseen circumstances referred to is that he was the victim of serious / violent crime that was stopped by his own vigilance and quick action.<br> Wording from SAFAIR contract / insurance document :<br> General Definitions<br> <br> 16. Traumatic Event means a violent ******** act or attempt where such violence is intended or made to overpower or subdue.<br> <br> This was clearly an attempt that left my brother and his family traumatised.<br> SAFAIR IS NOT HONOURING THERE INSURANCE OR CONTRACT.<br> <br> Well it appears nothing new for this company if I look at previous complaints registered here on hello [URL Removed]<br> <br> I WILL NEVER MAKE USE OF THIS GROUP AGAIN AND WILL NOT ADVISE ANYONE TO MAKE USE OF THEM!<br> They are dishonest and clearly do not honour contracts agreed to by them.