Refreshing first Journey

On 11 Feb 2018 I flew from Cape Town to Durban with "low-cost" Flysafair for the first time;my ticket cost at R866 (with a few selected options).I prepared for the worst ,having flown with other local carriers hundreds of times and usually business class.I travel extensively both locally and internationally.It was refreshing to deal with an efficient, friendly airline company.The ground staff were communicative and friendly compared to the dour attitudes of Ground staff ,particularly at OR Tambo,from our national carrier.In addition, the captain spoke to us in an informative yet simple and easily understandable way.Overall,it was evident that all staff employed by this airline seemed to enjoy their jobs.This can be due to either job satisfaction or a proper selection process when employing them.Well done Flysafair! I will certainly choose you above others when flying domestically whenever the opportunity presents.

Dr Jeevren Reddy