R5 booking payment ****

On Tuesday I had made a booking for myself and family to go from OR Thambo to Cape Town.

The dates were for the 8th to the 13th of June and both were the R5 tickets. When it came to paying the system kept on refreshing and I was unable to complete the payment side of the booking.

I then phoned your contact centre that afternoon after hearing that the bookings were done but the payment side of the booking had not been completed.

Low and behold I am then told no booking was made. How is this possible if I could give the operator my dates my times and the correct amount of the payment to be made.

Is this how Safair covered themselves by then telling the clients that there was no booking made, very convenient if you ask me.