C
Chris

1 reviews | Active since Jun 2022

11 Feb 2025, 18:35

Professionalism and kindness - what a combination!!!

Travelled with the airline to and from Lanseria. Everything worked like clockwork, from booking online to downloading their app to paperless boarding and travel. The interior of the aircraft is neat, the cabin crew are very neat in their branded clothes and themselves as well as very friendly. A passenger close to me ordered a snack only to find his credit card had expired and the service is totally cashless, i.e. the flight attendant could not accept cash. After serving other passengers the attendant returned and offered a snack to the passenger which he gratefully accepted. That is service above and beyond the call of duty but that is the kind of treatment that a passenger will never forget. I do not know her name but it was flight FA 352 from Lanseria to CTIA on 10 February 2025.

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