Priority boarding not provided

<p>I paid additional funds to get priority boarding for my colleague and myself. However, the safair official at the check-in counter failed to provide us with such a ticket when checking in. The security subsequently made us join the longer, slower line.</p> <p> </p> <p>I must point out that although the queue doesnt really bother me, what does bother me is that i pay for something and then do not get provided with it. This is blatant theft. I expect a full refund. Otherwise i will have no option but to take this to my lawyers.</p>