Prejudice, **************, and Wrong - an unfairly treated customer

I am disgusted by the way my wife was treated by your desk agent at her boarding gate who denied her boarding to her flight, but instead allowed another passenger on standby to board in her place. Her experience was nothing short of prejudice and cannot be tolerated. Absolutely unacceptable and I expect a written response to my detailed email sent on 24 October 2024 at 8.20AM