Poorly trained crew. Very ***********

Very bad and unprofessional. I self checked in a night before my flight. I was allocated 19B seat. Only to find out when I am inside the flight that my seat has been allocated to someone else. So one seat allocated to two passengers. What an unprofessional service.

I thought the worse had happened, then the flight crew completely mismanaged the incident. They all three kept on checking both tickets which clearly stated Seat 19B. They did not admit mistake and were only interested in removing me from the seat I had accupied next to my seat. I could not accupy my seat because of the double allocation.

Eventually they found unallocated Seat and instead of nicely asking me to move and accupy the unallocated seat they actually told me that I booked Seat 17B and not 19B. This is very ********* of this airline and the crew is beyond repairs.

This was a simple situation to handle, just admit the mistake first and find out what actually happened. Then when you find a unallocated seat, ask me to move to that seat l. I had stated to the crew that I do not have a problem moving to another seat. But because they wanted to satisfy their other customer who happen to be white, they wanted me to just move from the seat and stand.

My experience with Flysafair is so bad such that as a decision maker in my organization, I will never allow employees to be exposed to such unprofessional flight crew.

Your crew is poorly trained 1. Tshepang 2. Huddleston