Poor experience

Extremly poor management from Safair. I arrived at the airport for my flight only to find out that the airline systems are down. There were more than 50 people standing in the line. The airline staff kept on calling a flight to JHB to do a manual check in but there were no passengers that needed to board that flight. The staff did not think of starting the check in process for the next flight and just left the queue to get longer. There was no communication from the staff and I had to hear it via another passenger of what the delay was. I honestly think that management could of handled this situation better. There were alot of angry and upset passengers. Communication and constant updates are vital to inform passengers of what is going on. We are grateful for the airline and they are doing a fantastic job just more management and leadership is needed.