Poor communication and reimbur*****t

My sister and I were passengers on flight FA305. I am very disappointed in the manner how we were treated wrt feedback on the delay caused on this flight. We flew early morning from Cape Town to attend a memorial service. I paid an extensive amount to fly back on Wednesday 14h30. The flight was delayed and we only arrived back in Cape Town 21h45. I could then have opted to rather fly later and pay less. We received a meal voucher for R100, 00 which we were grateful for. But we were not updated on a regular basis on the progress. Passengers enquired and then only were announcements made. I am totally disgusted because an apology only goes that far. What about our inconvenience as passengers? It was already an emotional trying day and then have to wait for hours to board is unacceptable. I will think twice using FlySafair again! The least that could have been done is a free ticket and sending a part via peak traffic is unacceptable!!!