1 reviews | Active since Apr 2019
Play it SAFE: Do NOT Book Flights with FlySafair
Think TWICE before Selecting FlySafair!
Use ANY Other Airline NOT FlySafair.
If an Airline leaves the customer/s feeling unsafe/doubting on solid ground, then how safe will the Customer feel in the air?
I’m starting to wonder if I have been ****med by FlySafair?
Here’s Why;
I booked two flights in advance, for the month of December 2021 with FlySafair on the Internet. Received an immediate “Thank-You” message, requesting payment within 24hrs at Pick & Pay Store. Non stop “friendly “ reminders every 5minutes, on the same day, the flight was booked, regarding the awaited/outstanding payment.
I made payment, and guess what, after TWO WEEKS , I have NOT received confirmation of payment from FlySafair! Not ONE Email/Message/Response received from them!
I tried their WhatsApp, FlySafair WhatsApp is no longer operating. Emailed their Helpline, Received a lengthy email, with contact numbers; After dialing or sending a message to the number/s ; I received this Response: “Oops” the Number NO LONGER EXISTS!
The email response assures the Customer/s;
There is no need to worry, as a consultant will definitely be in contact, However, this disgruntled Customer is still waiting TWO WEEKS, after sending an email !
How efficient can this Airline be RATED?
I am questioning myself as in why I booked with FlySafair! Especially after what I encountered in July 2021!
I made use of FlySafair, for the first time, returning to Johannesburg from Cape Town.
Passengers were standing on top of each other in an overcrowded bus/shuttle, being transported from the Airport to the plane. It was Scary! The coughing and Sneezing one heard whilst traveling on that Bus!
What a sight for sore eyes , boarding that packed plane! No Space between Passengers. No empty seats on the plane. There was NO space in the luggage compartment for a rucksack!
THE Passengers were assisting each other because the Flight Attendants did not bother. The bluntness and uncouthness of those Helpers toward the passenger is sadly pathetic ! One would swear they are assigned to do the passenger/s a “ favour”; FORGETTING it is thanks to the PASSENGER/s THEY HAVE JOBS!
I covered myself completely, turned my face toward the window, sat uncomfortably throughout. If Only I had taken pictures to show our President, how FlySafair was not adhering to his commands!
I WANT MY MONEY that was paid, from that inefficient Airline.
Like SAA , very soon we will hear that they too will not be taking to the air.
They really do not give two hoots about their Customers!
