Pathetic overcharged Airline with off food.

Missed our flight after they would not accept my expired id coming back from Durban to cape town which they accepted from cape town to Durban twice which set a precedent. We paid R8900 for a two tickets in first place what a ripoff no food or drinks which our originally R4000 ba flight covered food and drinks. also the food was off that we paid for above and beyond the flight price, also they charged us each another R300 for being on standby flights and gave us only bottled waters every 5 hours while we tried to sleep and waited at airport for 19 hours, both managers at the ticket office each day were rude uncooperative and inflexible, the staff will not trained very well and seemed not to car at all, my girlfriend has two disabilities and now is sick at home in bed as eventually we got a flight 19 hours later standby. I showed my vaccine certificate with id and picture etc wouldn't accept that either they claimed they asked for my arrival ticket which wasn't true only afterwards when flight had closed and than I got my commissioned id out which was too late. Will never fly on this overpriced airline every again cemair had flights for us and flysafair wouldn't even give us a one way refund to use them to get home, we had to go on standby flights until Wednesday when our original flight was Saturday. Do not fly, hopefully other airlines like saa,mango,lift,airlink can do the durban cape town route soon so flysafair wont be soo arrogant as only them as cemair do the routes now that ba and kulula went under. No competition always seems to ruin businesses look at eskom as an example.