1 reviews | Active since Jan 2019
PATHETIC!!!! DOUBLE BOOKING AND AFTERWARDS BLAMING A SYSTEM BUT NOT TAKING RESPONSIBILITY
Complaining on the normal channels did not help, so this is my next step, if this does not work I will go public! Complaining about a bad experience and then for the person responding only to tell me exactly what happened back is not solving a complaint! She literally blamed the ticket system and now I have to just accept it??? We were double booked, getting into our airline and other people sitting in our chairs, then were told they only have two seats open but its split up in the plane- although we saw seats open next to each other! The worst of this is, why were we not given the option to sit next to each other???? Im being told I had to ask, which I did, but the attendant in the back told me she will have a look and I am still waiting! My husband had a anxiety attack, he was placed between two men - and he normally sits at a window as he hates flying! Crew is throwing their hands in the air saying they did not know we wanted to be seated together!!!! REALLY??????????? If I wanted to not sit next to my husband I would've booked it that way! I was told by Nikita Naidu she will escalate to her senior, its already Thursday, I have not received any communication! PATHETIC!!!!! I am now looking back and regret not throwing a bigger scene and delaying 180 other people- which I could've done, but did not do!!! I PAID AND BOOKED PRIORITY SEATS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! PEOPLE SHOULD BE WATCHFULL! FLYSAFAIR IS *****ING MONEY, TIME, PEACE
