Pathetic attitude to passengers and no service.

They acknowledge you when you're 20m away from the boarding gate and the last person just passed through. Then you get there and get told with an attitude that the gate is closed. I'm told to go back to ticket sales, who tells me the next flights are sold out but I must pay R300 to be on standby. I check on the web only to find availability on the next 2 flights. Then try call them, 30 minute wait. 2 Emails and 5 days later still no response. Pathetic how you treat your passengers!