Passenger Exploitation During a Pandemic, Flysafair Should Be Ashamed!!!!

What inhumane and pure exploitation experienced by Flysafair. My husband and a friend booked a flight to depart from King Shaka international airport to JHB at 20:50 last night after attending a family funeral. They were delayed on their way to the airport as a result of not being fami**** with the transport etc in KZN and arrived at the airport at 20:05, they were refused to book and was told it was too late.

They had to pay for another flight to depart this morning costing an additional R2 300 and had to sleep at the airport all because they were delayed by 5 minutes.

I can understand protocol etc, but honestly I don't see how nothing could be done at all, I doubt the doors were even closed its just a matter of people being unwilling to assist their clients and give them service.

Thanks for exploiting us during a pandemic, we will most certainly remember this experience next time we need to book flights.