Painful Experience

My wife and I travelled from Lanseria Airport to Durban on 31 October 2020 and returned from Durban on 7 November 2020. We got the clear impression that we had to book and complete check-in facilities online. Further, we were led to believe that online seating reservations would guarantee social distancing. Unfortunately, the latter never transpired. Meanwhile, we paid for those seating reservations. We sadly learnt that we were victims of a double whammy!