JA
Jade A

1 reviews | Active since Apr 2021

03 May 2023, 21:18

Paid R4000 for flights on R9 sale day!

I feel ****med by Safair after today. I spent the day with my second computer screen open while I worked, waiting in the queue for the R9 sale but never got into the site. Fine - this was understandable and part of the fun of it. I get it.

I had to leave my computer and when I came back the sale was 30% and there was still a queue. I waited.. I missed my chance and so I waited some more.

I finally got in to see that the “30% off sale” and scroll through the JHB - DBN flights to discover that they are just the standard price of R1400 return, marketed under the guise of some amazing savings/ 30% off sale. Feeling rushed because I was told by Safair that I had 15 mins to book these flights, I accidentally clicked the wrong depart day (one day earlier than we are able to fly) and when I tried to change, Safair they hit me with a R1400 additional price tag.

My Safair hype PR sales day ends with R4000 spent on two return flights to Durban. Wow! To say I feel ****** would be an understatement. It would have cost us half this to book on Lift the day before… Safair you saw me coming. I am the biggest loser.

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Replies (1)
JA
Jade A's update04 May 2023, 07:38
Reviewer Update
R1400 for a flight change… a random week day flight and I made the change within hours.

Safair this was my birthday trip. You have ruined my birthday. R4243 total now paid on your 30% sale day. I am sad.