Online *****

I had a problem checkin in on my flight from durban because the online portal refused to let me. I get to the airport and i have to pay R250 for the extra bag because of this online problem. I leave Johannesburg to come back to Durban and have the same problem. The only difference this time was that i could check in to my flight but i could not add the extra bag which causes me to pay R250 for a bag once again with a total of R200 parent on extra luggage because of this online problem. I spoke to a lady at the pay counter and she says they have this problem all the time which causes me to believe that this is a strategy and this is how they make their money since they sell tickets so 'cheap' I am most definitely not impressed especially since this is a new airline!