On time but terrible experience.

FlySafair safe costs at the expense of customer experience. Grossly understaff, staff is stressed and cannot handle the volumes, staff are demotivated and unhelpful. This all happens with no sight of management on the floor. Everything is extra and comes at an additional cost and do not try to raise a concern with them as they are ready with a standard robotic response. Money has become more important than the customer experience.