Nonsense!!

What a disappointing morning, I arrived at the check-in terminal at 05:15 for my 05:55 flight to George. Checked in online so I'm good to go, find a lady by the name of Noxolo who says go to the boarding gates, I ask about my bag she's like no they will check it there, i seemed to be bothering her peace🤷🏽♀️, I get to the boarding gate only to be told my bag is too big and therefore I must go to sales. Ok I'm thinking I'm paying for my bag and I'm good to go. I get there they tell me that no I'm going to have to miss my flight and pay for another. I'm fuming but you know what... I pay for my ticket and Lizzy is the one assisting, I now go to check in my bag they tell me no you must pay for your bag back at sales. I go back to sales because wow, get there get assisted by Nduduzo who says no I'm not supposed to pay so we go back to check-in. Nduduzo looking confusingly at the monitor, goes to Noxolo for a quick systems and policy tutorial. They shuffle back to sales leaving me the at check-in. Come back like ohhhh no you have to pay for your luggage. Now at this point I'm fuming. Well paid for my luggage and I'm in George. So now I need to know who's going to pay for wasting my time and my money?? I will wait for your silly accuses, and apologies... Such unprofessional service so early in the morning!!