No response regarding my email!!

To whom it may concern,<br> <br> I received your email address from your call centre as I would really like to speak to you about the below booking.<br> <br> My fiance and I were getting married on the 28th November, so my best friend Leanne Duffey Howe (who was going to be my **** of honor) her husband and my god child, Rhys (who was going to be carrying the rings) booked their ticket below in June well in advance for the wedding.<br> <br> On the 20th July, my brother passed away under tragic circumstances and because of this, our wedding has now been postponed to 2016. We do not have a confirmed date as everything is still so raw and painful at this time that we will most likely be getting married closer to the end of 2016.<br> <br> I contacted your airline as I wanted to help my friend out and see if it would be possible for me to get her flights changed as this was due to my family that our plans have changed and the only thing your airline can do is to move the flights to February at an additional cost of R2600.00.<br> <br> Please can you kindly advise if you can assist me at all as these are under circumstances out of our hands.<br> <br> I look forward to hearing from you,<br> <br> Kind regards<br> <br> Nicola Anderson <br> ***<br>