No response from them after having luggage damaged.

No response from them after having luggage damaged. Please see the attached photos of my suitcase that was damaged on the 20th May 2025. My flight details are as follows Name: Flight: ***01 TIME: 18:30 FROM JOHANNESBURG TO CAPE TOWN. When I retrieved my luggage, I saw that the suitcase had been damaged and reported it to the baggage counter. They advised that I should send you a email with the photos of the luggage. Please could you advise me regarding the process