NEVER use Flysafair

I booked a flight for my father who got to the airport one hour before take off and he was told he and 8 others could not board the plane. The staff told him that he needed to pay R1600 extra to book for the next day. When I called the lady was rude and put the phone down in my ear. Now we know why they are cheap! NEVER using flysafair again. DISGUSTING!!!!!!!!